Professional and friendly, but price gouging. I've brought two cars with flat tires in and each time they insist that I needed a whole new set of tires. Also, their parts that they quoted me are at least double what I can get them for at Napa or Advance, let alone online. They billed me $600 plus labor for a part that I could have done myself easily and bought for 300-400. They quoted me 110 for a 60 dollar battery, 400 for a 190 dollar transmission rack, and 200ish for 80 dollar axles. That's only for the parts. None of it includes the labor on top. I also question the necessity of some of those but my other mechanic will tell me soon. To give them credit, they suggested that I do minimal repairs and sell my truck to somebody without mentioning the needed work. However, I felt that would be unethical. Too bad they don't share the same sense of ethics of not taking advantage of others.
I'm glad to hear we were professional and friendly. As for pricing we are very competitive within the industry and charge what is appropriate to give a parts and labor warranty, you're not getting that if you buy online. I invite you to get in touch with me to discuss further if you would like to, I am always open to constructive ideas on how we can be better. Jason-Owner
- Colorado Tire and Service - Thornton