All I can say is, definitely get a second opinion when using this place. Staff was friendly, but it seemed like they were more focused on customers they knew or customers that have been going there a while. I could be wrong, but that was impression I got as we were at the counter and the manager could barely focus long enough to get our info down since it was our first time. He would stop what he was doing to cater to people behind us and make sure they were good and then return to us even though we were there first. But I will say this, I was given a quote for about $1,100.00 and I had another well know shop take a second a look and I just needed a simple rear brake adjustment, not a total front and rear brake over haul. They claimed there were grooves in the rear rotors, but I was able to see them when the second shop took them off and both were very smooth and no damage like Colorado Tire said there was. Just a heads up, always take the time to get second or third opinion when a shop gives you a huge quote. It could save you thousands! **To address the companies answer, yes all the items listed on the quote were maintenance. Just like every quote will have from all shops! That's what companies like you are on business to do, MAINTAINING automobiles! Per dictionary: The process of maintaining or preserving something or someone. The point of this review was to address the ACCESSIVE amount of work or "maintenance" I was quoted for when it needed just a simple rear drum adjustment which most shops do for about $60. Not new drums and rotors, brake and shoe pads, and other little parts for brake job, and a guess from the mechanic on a radiator leak "they just couldn't seem to find" but was positive it needed one.
Hi Philip, I'm sorry we didn't meet your expectations on your visit with us. I can assure you that what you described is not our normal way of business. All of our customers should be treated the same whether it is your first visit with us or your 100th. As for the quote you were given I am a little confused because the quote you were given had only a clean and adjust on the rear brakes. There was some other maintenance items included also, but as for the brakes only a clean and adjust for the rears. Maybe we had a miss communication since we didn't give you the attention you deserved. Sorry for the inconvenience and if you would like to discuss this further please reach out to me. 303-920-2268 Jason-owner
- Colorado Tire and Service - Thornton