I've been coming to Centennial CTS for about 6 years, have never had any problems, & only have good things to say about them. They let me know when they see a problem (or potential problem) & what needs to be done to fix it or if it can wait. The managers have always been courteous, polite, & helpful...they listen to what I tell them & explain what they find. My last visit, I accidentally made an appt at the Aurora store, but Jason added me to their schedule when I showed up here. I HIGHLY RECOMMEND THIS STORE