Aurora, Thornton, Centennial, Denver Auto Repair

5

1

Revised review: CTS AUTO SALES IS HORRIBLE!!! I bought a car from them told it was solid I’m jow looking at over $6000.00 in repairs! Never buy a car from them!!!! Run away!!!! ABSOLUTELY RECOMMEND CTS AUTO SALES!!! When I arrived at CTS I was upset due to 2 other dealerships atrocious customer service. Raymond was so patient with me. He listened to everything I wanted in a vehicle, showed me 5 different vehicles, and helped me purchase a car that is PERFECT for me. They immediately took care of some cosmetic repairs right before my purchase. The actual purchase of the vehicle was stream lined and almost effortless. They are a smaller dealership, but hands down they have a better quality and selection of vehicles than the big overpriced dealerships. I cannot say enough good things about Raymond and the entire staff at CTS. I searched for a vehicle for over 3 weeks believe me when I say you have to check them out before you go anywhere else.

Hi, Cassie. We appreciate the kind words and are glad we could provide you with a positive experience!

- Colorado Tire and Service - Aurora
5

Recently had my truck towed to CTS on 120th Ave. after hours with a failed ball joint. Darnell returned my after hours call, reviewed the damage to my truck early the following morning and promptly called me with an estimate. Later in the day he called me again and advised me the ball joints on the driver's side were loose and recommended replacing them too to avoid another scary failure. I agreed to the honest quote and his team had the repair completed earlier than I anticipated and the truck is fixed and rides/steers great. What a great experience to a very sudden and surprising breakdown! I highly recommend CTS, especially Darnell's team at the 120th Ave location in Thornton.

1

Awful, incompetent and dishonest.

Thanks for the great review!

- Colorado Tire and Service - Aurora
1

Stay away. I wish I knew then what I know now. CTS auto is the most dishonest and incompetent business we’ve ever worked with. We bought a car from them with a malfunctioning timing chain, $2,400 later the timing chain still throws the car into drivetrain malfunction. The dealer noted the incompetent and incomplete work done by CTS calling it ‘sloppy’. The owner Jason told me the $2,400 worth of work was under warranty. I’ve chased him for a month, no answer and no reply. There was also an exhaust noise they assured me that they fixed, turns out per the dealer they illegally pulled the t-line. I don’t wish my experience on anyone. Do not buy or service a car here if you’re life depended on it.

5

5

Employee was helpful and understanding of the situation.

5

Finally I have nothing to complain about My last time I had horrible customer service with John. They were super nice.

5

Wheels and tires has excellent service reasonable prices get you in faster and get your car service really quick.I would recommend wheels and tires to anyone that need their car service at a reasonable price

3

The price ($100) for the diagnostic check was not disclosed in advance, just showed up on the final bill. Parts for repair (air/fuel ratio sensor) was extremely overpriced. Repair was done promptly though.