I had a mail flyer coupon and was willing to check them out. They did a thorough synthetic oil change, and I really like how they take pics of what needs to be replaced, etc, and email the quote to you. However, when I picked up my Sienna van, the battery was dead (they thought they had left the doors/lights on too long to during their inspection). Okay, I can understand that. Even after driving around town for 30-45 mins continuously, my battery apparently hadn't charged enough and was dead the next morning! I have never had battery issues in this car, and my husband and I were just flabbergasted!