Aurora, Thornton, Centennial, Denver Auto Repair

1

Bought a car here said they would help if any thing whent wronge they would help but everytime I try too talk too anybody about a broken CV axel repair they put me on hold and never pick up and they showed me a car fax that stated thing were fixed the had to be prepared months after I bought it

Hi Rudi, You bought your car 6 months ago-sold as is. We haven't heard from you since we did a few free after-sales repairs for you. If you don't speak with us and let us know your issue, we cannot help. Please contact asap and we can try to help- you know you get a good repair discount for being a sales customer! Thanks, CTS Auto Sales and Service

- Colorado Tire and Service - Aurora
2

I have been using Colorado tire for many years. In fact through 6 vehicles. We on occasion run into issues that require other or additional consideration but recently not just the quality is becoming in question but a couple of there associates. We have returned one of our vehicle 4 times due to the instrument cluster. Colorado tire has covered the issue each time. A couple of months ago we had to bring it back a again but this time the dash, the panel and wires where not in line. Over a couple of months this and gaps became huge. Mom called and spoke to mike. Immediately she felt he was rude and acted like this was her fault. At 78 she.doesnt understand this behavior and I explained that Mike is a black and white person and normally not very nice. I have noticed this since his start but he does explain things and makes sure the service is complete. Up till the last time we.took it in for instrument panel everything fit. Now they say it's because of heat. Well it maybe heat related but it may not have been an issue if it was done right. Mike tried to make the issue was from 2 years ago when in fact it was only a few.months. I. Addition Mike attempted to charge Mom for a tire repair on tires we purchased from Colorado tire. He never looked it up to see. There have been instances of neglect and even services that services charged that did not occur. The issue is that normally everything goes well and the work complete. They are local and close. You always want to make sure.you actually what you paid for.

5

Was very satisfied with the service and cost.

5

As a woman it is very hard if not impossible to find actual great mechanics that you can trust to not rip you off. At Colorado tire service i found it ! Darnell is always helpful and knowledgeable also the mechanics know what they are doing i referred my sister and anyone i meet best place in town and i go there even though i live in arvada it’s worth it

5

Very friendly and professional

5

Always great service, bought two new tires and was in and out faster than I expected!

5

We were looking to transition to another 2014 Lincoln MKX and did a 500 mile search with CTS Auto Sales one of 40ish dealers having a MKX that met our desires/needs. Our initial contact (via e-mail) with Shawn was impressive and professional. We had several follow-up e-mails with Shawn (& Kyle) to get all of our questions answered. We were interested enough to prompt a phone call. Following the first call (with Kyle), I was completely comfortable & confident with proceeding with the purchase. The purchase entailed a 1 1/2 drive to an airport, 1-way flight to Denver, Uber ride to the dealership in Aurora CO.....all without seeing the car in person. The vehicle was (in my opinion) better than advertised. They encouraged me to do the test drive on my own and to take as much time as I wanted in going over the car. I spent over an hour doing my own inspection, with all checking out. I was not worried about wasting their time, as they were extremely busy with several other customers. They had done an oil change & filled the car with gas prior to me driving our new MKX home the same day (6+hours). It was truly a very enjoyable & simple process. They will be my first (and probably only) destination when the next purchase comes up! Also, definitely check their pricing on extended warranty options, not sure if anyone in the industry can beat their pricing! Kent & Laurie

5

I bought a car from them, as my first car from a dealership and got more than what I expected. They did everything they could to accommodate me, and ensure I was squared away from start to finish. Great local business away from the nightmare of big cooperations. 5 stars.

5

Everyone was so nice, helpful and informative. I left feeling confident and satisfied with the work they did on my car. I definitely recommend CTS for your car's repair needs.

5

Everyone was so nice, helpful and informative. I left feeling confident and satisfied with the work they did on my car. I definitely recommend CTS for your car's repair needs.

Thanks for the review!

- Colorado Tire and Service - Aurora