Aurora, Thornton, Centennial, Denver Auto Repair

1

Between them not properly flushing my girlfriend's brakes in November and acting like I was exaggerating that they were barely functioning to my car still leaking power steering fluid after they replaced my tie-rod ends in December, should be enough not to return there. But I contacted their manager of their shops, Paul to tell him my concerns and he said that he would call me back. That was 2 weeks ago. They used to be good but I guess they stopped caring or something. The pictures are of my now power steering fluid stained driveway.

I can assure you that customer service is our number one priority. However, James as noted on your original invoice, we told you your power steering rack was leaking and you didn't want to do the repair. Tie rod ends do not leak they are a hard part. Paul contacted and left two voice mails to try and help resolve the matter fairly with no return call from you. If you would like to try to work towards a solution with us please feel free to contact me. 720-593-4448. Jason - Owner

- Colorado Tire and Service - Thornton
5

Great prices on tires. Competitive prices. Don't push for tires u don't need.

Hey Mo, Thanks so much for the review. We work hard to make sure our tire prices are very competition. We look forward to helping you with any of your vehicle needs. Thanks again and we will see you next time. Jason-Owner

- Colorado Tire and Auto - CTS Auto Sales and Service
5

Took my truck there to get new tires and had a great experience. Was able to get better tires than were previously on my truck for a better price! Was told previously by another repair shop that I needed new brakes soon. Darnell checked the brakes and told me exactly how much wear was left and they were fine and didn't need to be replaced at this time. Really appreciate this type of service and they didn't just try to make up something so I would spend more $$ which seems to be the horror story from a lot of other places. Thanks Darnell and Colorado Tire and Service!

5

My brother and I were on a cross country road trip this past week and our brakes went out in Denver. I came across Colorado Tire and decided to go in after reading all of the positive reviews. Lance was extremely helpful and made sure I knew what all of my options were. I was definitely in a hard spot and could have been easily taken advantage of, so I appreciate their integrity that much more. I even got a text from Paul a few days later making sure everything went well. Thank you so much guys!

1

Ive tried on 3 separate occasions to get my vehicles serviced with no luck because either there too busy or they want me to leave my vehicle there for a week. two of those occasions have been a flat tire thats already unmounted and ill mount myself. Today I went and they told me they didnt have enough time when they still got 3 hours left til they close seriously?! So I went to another local shop within 10 min they fixed the flat tire. Ill never even try to go to this shop.

1

Ive tried on 3 separate occasions to get my vehicles serviced with no luck because either there too busy or they want me to leave my vehicle there for a week. two of those occasions have been a flat tire thats already unmounted and ill mount myself. Today I went and they told me they didnt have enough time when they still got 3 hours left til they close seriously?! So I went to another local shop within 10 min they fixed the flat tire. Ill never even try to go to this shop.

5

I take my vehicle to Colorado Tire and Service because Darnell is the best guy ever. He is very helpful and he is very genuine and is not a guy that would try to scam you. He is super trustworthy. I completely trust Darnell and Colorado Tire and Service. Thank you guys for always doing everything you can to service and satisfy your customers needs.

1

1) Had em check for a leak, they missed that the water pump leaking 2) Priced out a timing belt/water pum[p replacement, $300 more that Brakes Plus 3) Had it in for alignment, after an hour, after some words, guy flew away and pulled my car off the wrack and refused to do the alignment..Young guy rude and short tempered and apparently didn't want to earn customer loyalty..

Robert we are sorry that you didn't have a good experience with us. We did review the instance in question with our employee and stand by his decision not to service your car. We go above and beyond for our customers and we pride ourselves on customer service, however, we DO NOT tolerate customers swearing at our employees and calling them names. We pulled your car out at the 20 minute mark after you called our employee an obscene name. If you would like to discuss this issue further I am available. Jason - Owner

- Colorado Tire and Auto - CTS Auto Sales and Service
5

Terrific service! My wife's car had one tire that was running low but we could not find the cause. Other local shops and the dealer said it would be several days before they could work my wife into the schedule. Late on a Saturday Colorado Tire said bring it by and they found the screw in her tire and had it repaired in 30 minutes. Their service and professionalism was amazing! Will definitely use them again!!!

5

Everything I want in a local shop