Between them not properly flushing my girlfriend's brakes in November and acting like I was exaggerating that they were barely functioning to my car still leaking power steering fluid after they replaced my tie-rod ends in December, should be enough not to return there. But I contacted their manager of their shops, Paul to tell him my concerns and he said that he would call me back. That was 2 weeks ago. They used to be good but I guess they stopped caring or something. The pictures are of my now power steering fluid stained driveway.
I can assure you that customer service is our number one priority. However, James as noted on your original invoice, we told you your power steering rack was leaking and you didn't want to do the repair. Tie rod ends do not leak they are a hard part. Paul contacted and left two voice mails to try and help resolve the matter fairly with no return call from you. If you would like to try to work towards a solution with us please feel free to contact me. 720-593-4448. Jason - Owner
- Colorado Tire and Service - Thornton